Silver Waves Chinese Restaurant in Chatrium Hotel Riverside Bangkok was both proud and delighted to receive a Certificate of Excellence in the Chinese Restaurant Category at the “Bangkok’s Best Restaurant Awards” 2017.Read More >>
Chatrium Hotel Riverside Bangkok was delighted to learn the exciting news that the property had been named one of 2017’s Top 10 City Hotels in Thailand at the “People’s Choice Awards Thailand Voted by Chinese Tourists”. This is the second time Chatrium Riverside has received this accolade following another win in 2015 under the award’s previous title “The Best of Thailand Awards Voted by Chinese Tourists”.
Yangon, January 2017: The entire team at Chatrium Hotel Royal Lake Yangon, a member of the Chatrium Collection of Luxury Hotels and Resorts, were delighted to learn the fantastic news that the property has once again been awarded “Asia’s Top Business Hotel” at the NOW Travel Asia Awards, making 2016 the third consecutive year that Chatrium Hotel Royal Lake Yangon has won this category.
Chatrium Hotel Royal Lake Yangon’s General Manager Ms. May Myat Mon Win said “To win this prestigious award three years in a row is an extremely joyful moment for both me and my team and I would like to offer a heartfelt thanks to every one of our wonderful guests who voted for us. Of course this award would have been impossible to achieve without the first-class efforts and utter dedication to guest satisfaction shown by each and every member of my staff and I am proud to have the opportunity to work with them.”
Established in 2012 the NOW Travel Asia Awards are the annual award program of NOW luxury travel and lifestyle magazine, which recognizes only those hotels and resorts with superlative standards of comfort, facilities and service as well as hotel groups and other travel industry-related entities. The winners are voted for by NOW’s readers at www.nowtravelasiaawards.com with the final outcome being based upon the number of votes achieved per category leading to a Top 5 ranking in that particular category.
About Chatrium Hotel Royal Lake Yangon:
Luxury, comfort and style abound at Chatrium Hotel Royal Lake Yangon with opulent rooms and suites in a class-leading range of sizes and a choice of enticing and innovative dining options at the international Emporia Restaurant and Kohaku Japanese and Tiger Hill Chinese Restaurants. The hotel’s first-class facilities include a stunning, expansive beach-style swimming pool and 5-star pampering and soothing at the delightfully decadent Nemita Spa.
Chatrium Hotel Royal Lake Yangon has welcomed many renowned celebrities and world leaders during their visit to Yangon, where they stayed in sublime comfort in the hotel’s Jewel in the Crown, the opulent Royal Lake Suite. All accommodation comes with a large private balcony and breath-taking views of the majestic Shwedagon Pagoda and tranquil waters of Kandawgyi Lake.
Winner of the Hospitality Asia Platinum Award for “Pastry Masterchef” and 30-year industry veteran Chef Kongkrit Chinpala is truly a Professor of the Pastries, a Doctor of Desserts, and dare we say it, a Maestro of Meringues!
Chef Kongkrit is known throughout the trade for his customized breads, cookies, cakes, desserts and sweet and savory pastry items of all shapes and sizes with his signature dishes consisting of a delectably delicious Blueberry Cheesecake and decadent Chocolate Marquis with Earl Grey Tea.
His passion for the culinary arts led to him becoming Assistant Chef at the 5-star Grand Hyatt Riyadh in Saudi Arabia after which his true calling brought him back to Thailand working in the bakery kitchen in a number of luxury properties before taking the helm in the pastry kitchen at Chatrium Riverside as the creator of some of Bangkok’s most wonderfully indulgent bakery and dessert items.
His creations are extremely popular with both in-house guests and people who’re looking for a tasty treat to take home and word has spread far and wide about the modest magician in the pastry kitchen at Chatrium.
“I hope that my passion for baking is evident in every single batch that I remove from the oven as my sole intention is that I leave my customers wanting just that little bit more! Nothing gives me greater pleasure than by seeing the look of delight on a guest’s face when they take the very first bite of a piping hot sausage roll or creamy slice of gateaux and when they leave their plate without the slightest crumb or morsel left there’s a smile on my face too” he says.
Chatrium Hotel Riverside Bangkok’s team are renowned for the warm, personalized guest experience they offer each and every visitor who walks through the hotel’s door and this admirable service-minded trait is epitomized in the dedication of Restaurant Manager Somthop Sa-ngiemnarongkul, or Khun K, winner of the Hospitality Asia Platinum Awards ( HAPA) Food and Beverage “Personality of the Year”.
His 15 years of first-class hospitality experience took him far and wide where he honed his service skills at the opulent Le Meridien Beach Resort and Spa and Park Hyatt in Dubai and renowned Blue Elephant Restaurant in Bahrain before returning to his native Thailand to work in a number of 5-star establishments before being recruited by Chatrium Riverside, who were suitably impressed by his outstandingly positive attitude to all things F&B.
Such is his utter dedication to guest service and satisfaction that he is frequently mentioned on the TripAdvisor travel review website receiving outstanding praise such as “Mr. Somthop Sa-ngiemnarongkul was the best!”, “So lovely and helpful”, “ Khun K does a first-class job” and being “ charming and keen”.
Khun K said “In my honest opinion there’s really no deep secret or trick of the trade to offering our guests a superlative and memorable experience. All it takes is an attention to detail, anticipating and exceeding a guest’s expectations and a warm and friendly welcome where every customer is treated as a genuine VIP. I treat all our guests as if they were members of my own family and give them the same levels of service I would give a loved one. I am delighted that the River Barge and Silver Waves Restaurant in Chatrium Riverside are garnering a reputation for a magical dining experience and nothing would give me greater pleasure than by having the opportunity to welcome our wonderful guests for a memorable meal”.
It was a proud moment for Chatrium Hotel Riverside Bangkok at the recent Hospitality Asia Platinum Awards (HAPA) ceremony at the Berjaya Times Square Hotel in Kuala Lumpur with the bubbly flowing well into the night after the hotel won an incredible 8 categories including “Hotel of the Year” and “Best 5-Star Hotel” and none were more proud than Chatrium’s General Manager and all-round nice guy Patrick Manthe.
Despite his relatively short time at Chatrium Riverside Patrick has already made a mark for himself as a man wholly dedicated to guest service and satisfaction with an attention to detail, quality, reliability and accepting nothing less than utter perfection much like the famed horologists of his native Switzerland.
Patrick’s 15-year journey which led him to joining us at Chatrium Hotel Riverside Bangkok reads like a “Who’s Who” of service in the most reputable of luxury properties worldwide. He started his career in gilt-edged hospitality amid the glorious scenery of the Metropole Hotel Interlaken in the stunningly picturesque Bernese Highlands area of the Swiss Alps before his globe-trotting adventures led him to far-flung locales working for the Conrad and Hilton Groups in places as diverse as Brisbane and the Maldives. His career path then skyrocketed with stints as the General Manager at the 5-Star Mövenpick Hanoi, pre-opening General Manager at the exquisite Fusion Alya Hoi An on Cua Dai Beach and Hotel Manager at Eastin Grand Sathorn Bangkok. Prior to joining the Chatrium family he was General Manager at the luxury boutique “in-town” resort U Sathorn.
Patrick said “These awards came as something of a shock given the vast amount of luxury properties we were up against but to say I am truly delighted would be something of an understatement. The wins we achieved at HAPA are a testament to the dedication, hard work and efforts put in by every single member of my team in ensuring that Chatrium Riverside remains a firm guest favorite and one of Bangkok’s prime 5-star properties and I would like to thank each and every one of them from the bottom of my heart for their sterling contributions which led us to this evening.”