Chatrium Hotel Royal Lake Yangon is delighted to announce the hotel’s Chief Concierge Mr. Soe Kyaw Thu has recently joined the ranks of the prestigious Les Clefs d’Or Society at their Annual General Meeting 2017 in Thailand.
Yangon, January 2017: The entire team at Chatrium Hotel Royal Lake Yangon, a member of the Chatrium Collection of Luxury Hotels and Resorts, were delighted to learn the fantastic news that the property has once again been awarded “Asia’s Top Business Hotel” at the NOW Travel Asia Awards, making 2016 the third consecutive year that Chatrium Hotel Royal Lake Yangon has won this category.
Chatrium Hotel Royal Lake Yangon’s General Manager Ms. May Myat Mon Win said “To win this prestigious award three years in a row is an extremely joyful moment for both me and my team and I would like to offer a heartfelt thanks to every one of our wonderful guests who voted for us. Of course this award would have been impossible to achieve without the first-class efforts and utter dedication to guest satisfaction shown by each and every member of my staff and I am proud to have the opportunity to work with them.”
Established in 2012 the NOW Travel Asia Awards are the annual award program of NOW luxury travel and lifestyle magazine, which recognizes only those hotels and resorts with superlative standards of comfort, facilities and service as well as hotel groups and other travel industry-related entities. The winners are voted for by NOW’s readers at www.nowtravelasiaawards.com with the final outcome being based upon the number of votes achieved per category leading to a Top 5 ranking in that particular category.
About Chatrium Hotel Royal Lake Yangon:
Luxury, comfort and style abound at Chatrium Hotel Royal Lake Yangon with opulent rooms and suites in a class-leading range of sizes and a choice of enticing and innovative dining options at the international Emporia Restaurant and Kohaku Japanese and Tiger Hill Chinese Restaurants. The hotel’s first-class facilities include a stunning, expansive beach-style swimming pool and 5-star pampering and soothing at the delightfully decadent Nemita Spa.
Chatrium Hotel Royal Lake Yangon has welcomed many renowned celebrities and world leaders during their visit to Yangon, where they stayed in sublime comfort in the hotel’s Jewel in the Crown, the opulent Royal Lake Suite. All accommodation comes with a large private balcony and breath-taking views of the majestic Shwedagon Pagoda and tranquil waters of Kandawgyi Lake.
Winner of the Hospitality Asia Platinum Award for “Pastry Masterchef” and 30-year industry veteran Chef Kongkrit Chinpala is truly a Professor of the Pastries, a Doctor of Desserts, and dare we say it, a Maestro of Meringues!
Chef Kongkrit is known throughout the trade for his customized breads, cookies, cakes, desserts and sweet and savory pastry items of all shapes and sizes with his signature dishes consisting of a delectably delicious Blueberry Cheesecake and decadent Chocolate Marquis with Earl Grey Tea.
His passion for the culinary arts led to him becoming Assistant Chef at the 5-star Grand Hyatt Riyadh in Saudi Arabia after which his true calling brought him back to Thailand working in the bakery kitchen in a number of luxury properties before taking the helm in the pastry kitchen at Chatrium Riverside as the creator of some of Bangkok’s most wonderfully indulgent bakery and dessert items.
His creations are extremely popular with both in-house guests and people who’re looking for a tasty treat to take home and word has spread far and wide about the modest magician in the pastry kitchen at Chatrium.
“I hope that my passion for baking is evident in every single batch that I remove from the oven as my sole intention is that I leave my customers wanting just that little bit more! Nothing gives me greater pleasure than by seeing the look of delight on a guest’s face when they take the very first bite of a piping hot sausage roll or creamy slice of gateaux and when they leave their plate without the slightest crumb or morsel left there’s a smile on my face too” he says.
Chatrium Hotel Riverside Bangkok’s team are renowned for the warm, personalized guest experience they offer each and every visitor who walks through the hotel’s door and this admirable service-minded trait is epitomized in the dedication of Restaurant Manager Somthop Sa-ngiemnarongkul, or Khun K, winner of the Hospitality Asia Platinum Awards ( HAPA) Food and Beverage “Personality of the Year”.
His 15 years of first-class hospitality experience took him far and wide where he honed his service skills at the opulent Le Meridien Beach Resort and Spa and Park Hyatt in Dubai and renowned Blue Elephant Restaurant in Bahrain before returning to his native Thailand to work in a number of 5-star establishments before being recruited by Chatrium Riverside, who were suitably impressed by his outstandingly positive attitude to all things F&B.
Such is his utter dedication to guest service and satisfaction that he is frequently mentioned on the TripAdvisor travel review website receiving outstanding praise such as “Mr. Somthop Sa-ngiemnarongkul was the best!”, “So lovely and helpful”, “ Khun K does a first-class job” and being “ charming and keen”.
Khun K said “In my honest opinion there’s really no deep secret or trick of the trade to offering our guests a superlative and memorable experience. All it takes is an attention to detail, anticipating and exceeding a guest’s expectations and a warm and friendly welcome where every customer is treated as a genuine VIP. I treat all our guests as if they were members of my own family and give them the same levels of service I would give a loved one. I am delighted that the River Barge and Silver Waves Restaurant in Chatrium Riverside are garnering a reputation for a magical dining experience and nothing would give me greater pleasure than by having the opportunity to welcome our wonderful guests for a memorable meal”.
It was a proud moment for Chatrium Hotel Riverside Bangkok at the recent Hospitality Asia Platinum Awards (HAPA) ceremony at the Berjaya Times Square Hotel in Kuala Lumpur with the bubbly flowing well into the night after the hotel won an incredible 8 categories including “Hotel of the Year” and “Best 5-Star Hotel” and none were more proud than Chatrium’s General Manager and all-round nice guy Patrick Manthe.
Despite his relatively short time at Chatrium Riverside Patrick has already made a mark for himself as a man wholly dedicated to guest service and satisfaction with an attention to detail, quality, reliability and accepting nothing less than utter perfection much like the famed horologists of his native Switzerland.
Patrick’s 15-year journey which led him to joining us at Chatrium Hotel Riverside Bangkok reads like a “Who’s Who” of service in the most reputable of luxury properties worldwide. He started his career in gilt-edged hospitality amid the glorious scenery of the Metropole Hotel Interlaken in the stunningly picturesque Bernese Highlands area of the Swiss Alps before his globe-trotting adventures led him to far-flung locales working for the Conrad and Hilton Groups in places as diverse as Brisbane and the Maldives. His career path then skyrocketed with stints as the General Manager at the 5-Star Mövenpick Hanoi, pre-opening General Manager at the exquisite Fusion Alya Hoi An on Cua Dai Beach and Hotel Manager at Eastin Grand Sathorn Bangkok. Prior to joining the Chatrium family he was General Manager at the luxury boutique “in-town” resort U Sathorn.
Patrick said “These awards came as something of a shock given the vast amount of luxury properties we were up against but to say I am truly delighted would be something of an understatement. The wins we achieved at HAPA are a testament to the dedication, hard work and efforts put in by every single member of my team in ensuring that Chatrium Riverside remains a firm guest favorite and one of Bangkok’s prime 5-star properties and I would like to thank each and every one of them from the bottom of my heart for their sterling contributions which led us to this evening.”
Chatrium Hotel Royal Lake Yangon scored an amazing hat trick at the World Travel Awards 2016 with wins in the Myanmar’s Leading Business Hotel 2016, Myanmar’s Leading Hotel 2016 and Myanmar’s Leading Hotel Suite 2016 (for the property’s opulent Royal Lake Suite) categories. These awards were voted for by travelers from across the globe and this is the first time ever that a single hotel has won 3 simultaneous awards which is an exciting and proud moment for the entire Chatrium Hotel Royal Lake Yangon team.
Chatrium Royal Lake’s General Manager Ms. May Myat Mon Win said “I am extremely delighted that we managed to win 3 categories at the awards and it is truly a testament to my wonderful staff for the sterling efforts they put in to ensure that each and every guest who walks through our doors enjoys a remarkable experience. I would like to thank our esteemed guests from the bottom of our hearts for their constant and unwavering trust and support in us. It’s greatly appreciated.”
Chatrium Hotel Royal Lake Yangon has been nominated as Myanmar’s Leading Business Hotel every year from 2012 to 2016 and won the award in 2015 and 2016. It was awarded the World Travel Award as Myanmar’s Leading Hotel for four consecutive years from 2004 to 2007 and achieved it again in 2016. In addition the Royal Lake Suite was nominated as Myanmar’s Leading Hotel Suite in 2014 and attained the award in both 2015 and 2016.
The World Travel Awards are the world’s largest travel excellence guarantee awards and are “Traveler’s Choice” awards determined by online votes from around the world.
Chatrium Hotel Royal Lake Yangon is part of Chatrium Hotels & Residences, a luxury hotel collection, and is one of the city’s leading hotels blending pure luxury with rich colonial-style architecture. It is situated amid lush greenery beside the famous Kandawgyi Lake and offers simply stunning and spectacular views of the imposing Shwedagon Pagoda. Every guestroom is spaciously designed and influenced by local culture with touches of oriental heritage providing guests with a truly superlative stay. For reservation please call +95 1 544500 email: firstname.lastname@example.org www.chatrium.com
About Chatrium Hotels and Residences:
Chatrium Hotels & Residences was born from a passion to provide uncompromising, warm service and a truly captivating hospitality experience. Discover 5-star services with a charming personal touch at properties located with comfort, convenience and stunning surroundings in mind. From cosmopolitan city center living in Bangkok to the tranquil beauty of Chatrium Royal Lake in Yangon and whether it be for business or leisure, a long stay or short, you’ll instinctively know you’re right where you want to be. Additionally the newly-launched Maitria Hotel Sukhumvit 18 has just opened under our new A Chatrium Collection hotel brand featuring trend-setting hotels in deluxe destinations that are tailored towards the smart and independent traveller. Join us today and Live the Remarkable.
August 2016: Chatrium Hotel Riverside Bangkok is proud and delighted to be the recipient of 4th position in the Hotels.com “Top 10 Loved by Guests” awards for luxury properties worldwide; which offer their guests the height of outstanding comfort, amenities, facilities and service.
The prestigious Hotels.com Loved by Guests Awards is an annual awards program where the guests are the real judges. It celebrates and recognizes hotels that have achieved the best average review rating, determined by over 20 million genuine and trusted reviews from guests of the hotels. Hotels.com is one of the world’s leading websites for hotel bookings and lists over 325,000 properties in nearly 19,000 locations making them a true market leader in their field.
Upon being informed of the award, Chatrium Hotel Riverside Bangkok’s General Manager, Mr. Patrick Manthe stated: “Receiving this award is a real honor coming as it does from the thousands of satisfied guests we warmly welcome every year to Chatrium Hotel Riverside Bangkok on the bank of the Chao Phraya River. It is a testament to the effort of my entire team; which strives endlessly to provide our valued visitors with a stay that surpasses their expectations and leaves them with some truly wonderful memories of their time with us. I would like to thank each and every one of our guests for allowing us to be a part of their trip to Thailand and promise that we will do our utmost to satisfy them to the very best of our ability whenever they walk through our doors.”
Chatrium Hotel Riverside Bangkok is located on the bank of the capital’s majestic Chao Phraya River, or the “The River of Kings”; offering unsurpassed views of the metropolis. With a brand promise of “Live the Remarkable”, this luxury multiple award-winning 5-star property is the natural choice for superlative accommodation with its seamless blending of 396 luxuriously appointed and spacious contemporary rooms and suites with renowned warm and friendly Thai hospitality. Each guestroom or suite comes with a choice of river or cityscape view from the comfort of your bed or private balcony. The hotel’s impressive facilities include 6 restaurants and bars, meeting and conference areas, a spa, health club and pool garden.
Plan your stay at Chatrium Hotel Riverside Bangkok, for reservations please call 0 2307 8888 ext. 2912, 2916-2918 or email: email@example.com, www.chatrium.com